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Milborne Port Surgery, Queen Camel Medical Centre, Bruton Surgery, Millbrook Surgery in Castle Cary and Wincanton Health Centre are now working collaboratively to offer appointments to their own and each other’s patients who cannot easily access primary care services during normal working hours. From October 2021 four of the practices in turn will again offer extra appointments with a health care professional between 6:30pm and 8:00pm Monday to Friday and Queen Camel will offer appointments (for all practices) between 9:00am to 10:30am on a Saturday morning. Millbrook Surgery will additionally offer appointments from 7:30am to 8:00am on a Tuesday morning. The appointments will be with the host practice staff, not necessarily your registered practice staff.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, to ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you.

You need to agree to your medical record being shared with the host practice who are providing your appointment. The clinician providing your appointment needs to have full access to your medical record. There is an opportunity to access same day appointment on a Saturday at Queen Camel Medical Centre. These are allocated on a first come first served basis by calling the practice.

Patients are reminded that the extension to routine GP services at evenings and weekends does not replace the current Somerset Out of Hours Urgent Primary Care Services. If patients or their family members become ill after 6.30pm or at the weekend and need medical advice or help outside of practice opening hours, they should continue to call NHS 111.

If you would like an appointment during one of these sessions, please contact your registered practice and request an “Improved Access” appointment. This is NOT a walk-in-service and anyone would turns up to a practice without a pre-booked appointment will be asked to contact the Out of Hours Service.

If you or somebody you are with becomes very unwell or has life threatening symptoms then please call 999.

If you have a non life threatening emergency please call NHS 111. It is fast, easy and free. A highly trained advisor supported by healthcare professionals will assess your symptoms and direct you to the best medical care for you.

Pharmacists are highly trained health professionals who are able to advise you on treatment for common problems and also help you to decide if you need to see a GP.